Assistant/Business Development Manager

3-6 Years

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Early Applicant

Job Description

Franchise & Market Development

Lead and coordinate new overseas market setups, including business incorporation, trademark and office setup/store build-outs
Oversee the full project lifecycle: construction, procurement, pre-opening training, operational handover, and post-opening support
Support the review and execution of market-specific legal requirements in collaboration with internal legal teams or external counsel
Develop and maintain franchise manuals, including operational and food service SOPs, ensuring consistency and quality across markets

Partner Relationship Management

Act as the primary liaison between overseas partners and internal teams (Operations, Culinary, Marketing, Supply Chain, etc.)
Build strong, collaborative relationships with franchise/JV partners through clear communication and consistent support
Address partner queries and provide ongoing support to help achieve operational excellence and commercial results
Organise and oversee training programs for partner staff across all levels pre-opening, opening, and ongoing

Project Management & Execution

Manage project timelines and track cross-functional deliverables across multiple concurrent market launches
Coordinate effectively with key departments (Design, Construction, Procurement, etc.) to meet launch deadlines

Operational & Commercial Support

Support the development of business plans, budgets, and launch timelines with new partners
Monitor partner performance and suggest improvements to enhance operational standards and profitability
Oversee procurement and logistics coordination, ensuring efficient cross-border supply chain flows
Work closely with Finance to ensure timely partner payments and assist in reconciliation or follow-up where required

General & Strategic Support

Conduct market research and assist in evaluating new business opportunities
Support leadership with internal reporting and presentations following store launches
Contribute to internal knowledge sharing by capturing lessons learned and refining workflows for future rollouts
Assist with special projects and strategic initiatives as directed by General Manager

Requirements

Bachelor's degree in Business, Marketing, International Business, or a related field
Minimum 3-6 years of experience in franchise operations, international business development, or a relevant field
Excellent written and oral skills in both English and Mandarin Chinese. Knowledge of foreign languages will be a plus
Strong interpersonal and relationship-building abilities
Strong project management skills and attention to detail
Ability to work independently and navigate cross-cultural environments
Willingness to travel when required

Benefits