Job Purpose
To drive growth for the business by identifying and developing new customer opportunities, expanding market share, and building strong, long-term client relationships. The role focuses on developing business in target industries, driving revenue growth, and supporting the company's strategic objectives.
Key Responsibilities
Business Growth & Sales
- Identify, pursue, and secure new business opportunities across target industries.
- Develop and manage a healthy sales pipeline to achieve revenue and margin targets.
- Prepare proposals and close contracts with new and existing customers.
- Track, report, and follow up on sales activities to support account growth and market expansion.
Customer Relationship Management
- Build and maintain strong, long-term relationships with clients to ensure satisfaction and repeat business.
- Serve as the primary point of contact for customers, addressing requirements and resolving issues in collaboration with internal teams.
- Monitor customer trends and provide insights to enhance service offerings.
Market Development & Strategy
- Conduct market research to identify trends, competitor activities, and emerging opportunities.
- Support business development activities, including preparing and delivering solution presentations, conducting business analysis, and providing recommendations to meet customer needs.
Collaboration & Coordination
- Work closely with internal teams to ensure seamless project delivery.
- Communicate customer requirements clearly to internal stakeholders to ensure alignment and service excellence.
Requirements
- Degree in Business, Marketing, or related discipline.
- 3-5 years of experience in business development, account management, or related roles (fresh graduates with strong potential will also be considered).
- Track record in acquiring and growing B2B accounts.
- Excellent negotiation, presentation, and communication skills.
- Ability to analyze market trends, identify opportunities, and convert them into business results.
- Self-motivated, target-driven, and able to work independently while collaborating effectively with cross-functional teams.
