To monitor restaurants and banquet operations stocks and/or inventory such as menus, tent cards etc and ensure they are in good condition for F&B operations team and guests to use.
Transmits any orders or decisions taken by the F&B Manager promptly to team members as per instructions such as executing all in-house and third party outlets promotions or corporate initiatives.
Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
Take care of F&B services and provide relevant correspondence to guest queries
Be familiar with Food and Beverage Operation functionality and other related task
Participate and assist F&B Manager in all meetings relevant to the department
To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
To monitor and take corrective action to reduce waste, misuse and breakage
Work with procurement for Restaurants and Banquet Operations on all operations related item
To provide administrative support to all F&B outlets such as but not limited to preparation of banquet items and etc.
Process all correspondences, minutes of the meeting, reports, memos, action plan, weekly planner, menu, F&B Forecast, gift voucher, and other documents relevant.
Organizes and files all F&B documents so that they are readily available on request for answering queries or preparing reports.
Assist Restaurant Manager/F&B Manager/Director in dealing with suppliers
Ensure service delivery standards in line with SOPs and ensure conformance by carrying out SOP audits and follow-up
Be familiar with Food and Beverage Operation functionality and Special Task
Performs related duties and special projects as assigned by F&B Manager
To comply with all company and local laws for all F &B services including restaurants and catering licensing maintenance, renewals.
To monitor and take corrective action to reduce waste, misuse, and breakage items
Work with procurement for Restaurants and Banquet Operations be it wedding favors, gifts, tent cards, etc and ensure it is within budget through the MPS system
In-charge of hotel and banquet events flower arrangement and decoration according to Banquet Operations instructions
And other duties as assigned by the Restaurant Manager/F&B Manager/F&B Management Team to assist on other outlets duty, off day will be based on the overall duty roster.
Ideal requirements
1-3 years of experience in F&B Operations
Working proficiency in Microsoft Office
WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ)