Drive continuous improvement initiatives within the Quality Management System (QMS) to enhance process effectiveness.
Collaborate closely with Customers and Operations teams to ensure product manufacturing and servicing meet approved manufacturing requirements.
Prepare and present quality performance metrics and reports to support data-driven decision-making.
Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA) to resolve process-related issues.
Analyze customer complaints and deliver timely, effective responses to maintain customer satisfaction.
Conduct inspection of fabricated parts, assembly and acceptance test.
Able to travel locally and oversea for work assignments.
Carry out other ad-hoc duties as assigned.
Requirement:
ITC or Diploma in Mechanical Engineering, Industrial Engineering, or an equivalent technical field.
Minimum 2 years of hands-on experience in both management of Quality Management Systems (QMS) within metalworking and automotive engineering and physical inspections of products.
Proficient, working knowledge of ISO 9001 standards, interpretation of mechanical fabrication and GD&T requirements.
Strong command of English, both oral and written, for Customer correspondence and report writing.
Ability to work independently, collaboratively in a team environment and troubleshoot manufacturing quality issues on the ground from day one.
Preferred Competencies:
Clear understanding of engineering risk assessment principles and methods.
Knowledge of implementation and maintenance of ISO 22301.