5-7 years
4500 - 5000 SGD monthly
22 days ago
Job Description

PRIMARY RESPONSIBILITIES OF THE JOB:

  • Manage Singapore retail store operations with excellence and to ensure daily operations is in compliance with Group policy and procedures
  • Deliver retail sales & profit according to Company targets
  • Manage all stores performance and growth according to objectives with support of and ability to present analysis, sales tactics, retail insights and general constructive input
  • Ensure store visual merchandise is compliance to company SOP
  • Inventory Management - Ensure sufficient stock on hand, internal store to store transfers, etc.
  • Customer Relationship Management - Ensure minimum VIP recruitments and returns
  • Business analysis, promotion effectiveness and set goals to achieve maximum productivity
  • Lead and communicate effectively with a team of retail staff, responsible for team building, coaching, training and staff development
  • In-charge of operational staff recruitment and retention
  • Conduct monthly meetings with all staff
  • Roll out and implement stock take on monthly basis, store level sales planning and promotion activities
  • Increase staffs product knowledge and customer service skills by initiate certain activities or training
  • Liaise with respective mall operation teams regarding to store operations
  • Roster-based, on-shift duty required during public holidays to align retail store needs

QUALIFICATIONS & EXPERIENCE:

  • Candidate must possess at least 5 years of relevant retail operations supervisory/ managerial experience in fashion retail industry
  • Candidate must possess at least Diploma in Retail Sales or equivalent in any field
  • Must be firm and operationally strong, experience in managing few retail stores
  • Cheerful personality, assertive, analytical, pragmatic, disciplined
  • Good interpersonal, team-building and supervisory skill
  • Good communication, and report-writing skill
  • Proactive and process good problem-solving skill
  • Excellent command of spoken English and Mandarin
  • Proficient in Excel, PowerPoint and MS Word

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