Duties and Responsibilities
- Oversee Operations of designated outlets and ensure outlets profitability and operational efficiency on a daily basis
- To achieve monthly sales target and monitor sales for designated outlets
- Oversee maintenance and minor renovation for designated outlets
- Responsible for staff management, product quality, maintaining excellent customer service standards, and execution of Advertising and Promotion programs
- Manpower recruitment and scheduling to achieve optimal productivity
- Lead and motivate outlet staff in achieving sales targets and customer satisfaction
- Evaluate the operations and procedures and suggest improvements
- Oversee and be responsible for inventory mix and stock level in respective outlets
- Assist the Operations Manager with new product formulation
- Regular review to improve cleaning standards, food safety and sanitation
- Any other related operational issues and projects as and when required
