Arc'teryx - Sales Associate/Senior Sales Associate

About us: Keep Moving 永不止步

ANTA was established in 1991, while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes: 2020 (HKD counter) and 82020 (RMB counter)). The mission of the company is to integrate the sports spirit of Going Beyond Oneself into everyone's daily life. ANTA Sports principally engages in design, R&D, manufacturing, marketing and sales of professional sports products including footwear, apparel and accessories. Over the years, the company formed three brand groups: Performance Sports Brands, Fashion Sports Brands and Outdoor Sports Brands, empowering everyone who loves sports. By embracing an all-round brand portfolio including ANTA, FILA, DESCENTE, KOLON SPORT, MAIA ACTIVE, and JACK WOLFSKIN etc., ANTA Sports aims to unlock the potential of both the mass and high-end sportswear markets. ANTA Sports is also the largest shareholder of Amer Sports, Inc., a global group of iconic sports and outdoor brands, including Arc'teryx, Salomon, Wilson, Peak Performance, and Atomic, whose shares are listed on the New York Stock Exchange (NYSE: AS).

This position is for our 1st store of Arc'teryx in Southeast Asia, located at Marina Bay Sands Singapore.

Your Opportunity at Arc'teryx:

As a Sales Associate, you represent the Arc'teryx brand on the retail floor. You provide exceptional service, share product knowledge with passion, and help create a welcoming, premium experience for every guest. You're an active team player who supports store operations and brings energy, professionalism, and a love for the outdoors.

Key Responsibilities

• Deliver outstanding customer service that reflects the Arc'teryx brand.
• Understand guest needs and provide clear, knowledgeable product recommendations.
• Maintain strong product knowledge, including fit and technical features.
• Support store operations such as merchandising, stock handling, and cleanliness.
• Assist with CRM activities like customer acquisition and retention.
• Achieve personal sales targets and contribute to overall store performance.
• Ensure visual merchandising and product displays meet brand standards.
• Handle guest feedback professionally and help resolve issues.
• Collaborate with teammates to maintain a positive store environment.

Requirements

• Minimum Diploma qualification.
• At least 1 year of retail or customer service experience preferred.
• Energetic, service-oriented, and confident in communication.
• Passion for outdoor activities and interest in technical apparel.
• Fast learner with a positive, team-focused attitude.
• Able to work retail hours, including weekends and public holidays.