Job Overview
Responsible for assisting with advanced applications related to company's FDC. To offer technical assistance to field staff and clients. Possess an in-depth understanding of the processes and challenges that the solution is intended to solve.
To work autonomously and independently to devise and implement solutions with minimal supervision.
Job Description
- To demonstrate, deploy, support & upgrade the company's software on wide range of semiconductor process equipment.
- To create the company's softwarerecipes and data analysis of tool based sensors (data), the company's and client's sensors for the purpose of FDC.
- To provide oral and written feedback on the applications work (which include troubleshooting, development of recipe and installation procedures to customers.
- To identify new process areas whereby the existing software can add value to customers
- To provide extensive training to customers process owners on the application of the FDC system for monitoring and troubleshooting process issues, ensuring seamless integration and optimal utilization.
- To convey the capabilities of the software to potential customers
- To serve as the Site Lead for clients
- To support other offerings of software provided by the company
REQUIREMENT
- Sound knowledge of Semiconductor processes and OEM Tools
- Minimum 2 years work experience in the Semiconductor Manufacturing Industry
- Excellent communication skills
- Adaptable to various field situations
- Build strong rapport with internal and external customers
- Strong analytical & critical thinking skills
- Software/operations delivery & organisation change management
- Able to coach other Applications Engineers
- Stakeholder (internal & external) management skills
- Proficiency in MS office and basic SQL
- Familiarity with C++ is an advantage but not a must
- Confident to present & deliver information to group of audiences
- Ability to manage stress and maintain composure
- Must be available to provide immediate remote or on-site support for urgent cases
- Comfortable to wear full cleanroom suit when required
Travel: Domestic travel as & when required to fulfil customers requirement and also approximately 30% international travel across APAC regions to support demos and/or deployments and also for on-the-job training
EDUCATION: Bachelor of Science in Engineering, Physics, Chemistry, Computer Science or related disciplines
R24119740
