Application Support Specialist

We are looking for a proactive and detail-oriented Application Support Executive to ensure the smooth operation, stability, and performance of business-critical applications. This role is responsible for providing application support, incident resolution, and service request handling while working closely with internal teams, vendors, and stakeholders. The ideal candidate will have strong technical troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This position plays a key role in maintaining high system availability, improving end-user experience, and supporting ongoing application enhancements. If you are keen to apply for the role, please share your updated resume with [Confidential Information]

Job Requirements –

• Degree in Computer Science, Information Technology or other relevant fields
• At least 5 years of experience in IT service management or support roles in large scale organizations with diverse IT systems
• Experience in supporting Microsoft application framework
• Experience in supporting Linux and Container application framework
• Experience in reading/understanding SQL Scripts and with knowledge on creating/updating Stored Procedures
• Experience in Consulting or System Integrator roles
• Experience in managing 3rd parties and 3rd party delivered services
• Excellent leadership and people management skills
• Analytical and strong in managing resources to successfully handle multiple deliverables on hand
• Possess excellent verbal and written communication skills to work effectively with stakeholders at various levels in the organization
• Technical experience or prior exposure to gaming management system, customer relationship management (CRM) systems, digital signage or inventory systems is advantageous
• Able to work in multi-tasking and fast paced environment independently