Application Support (L2/L3)

5-7 Years

SGD 4,500 - 6,500 per month

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Job Description

Bachelor's degree in Computer Science, Information Technology, or related field.
5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
Good understanding of Java, Spring, REST APIs, and web services.
Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
Experience with Linux/Unix commands and shell scripting.
Strong analytical and problem-solving skills.
Good verbal and written communication skills.
Provide L2/L3 application support for Java-based applications used in banking operations.
Troubleshoot and resolve application issues within agreed SLAs.
Work closely with business users and technical teams to understand and resolve incidents.
Perform basic SQL queries to investigate data-related issues.
Document recurring issues and workarounds in the knowledge base.
Support application deployment and change activities during scheduled releases.
Escalate complex issues to senior engineers or development teams.