Application Support Engineer / IT Project Engineer (up to S$7000)

0-2 years
72000 - 84000 SGD
13 Applied
Job Description

Your Role

An Application Support Engineer is an IT professional who provides technical support regarding a spectrum of software used within a specific business sector. Application Support Engineers are responsible for database management, while others put more emphasis on the programming end of an application.

What Will You Do

  • Support Business Manager, Team Lead and sales team in various activities to ensure timely delivery/closure on business critical issues according to customer expectation.
  • Level 1 and 2 support on software functionality and IT related issue
  • Service request fulfilment
  • Create and maintain support tickets
  • Handle application query, issue and service request
  • Support with system testing and deployment
  • Assist with the goal of meeting performance and usage requirements
  • Perform maintenance, troubleshooting, bug fixes and provide solutions
  • Monitor the systems to ensure availability to users in a secure and controlled manner
  • Conduct system backups, optimization, initiation of recovery procedures

What Do We Want

  • Diploma in Computing, Computer Science or Computer Engineering or Equivalent
  • At least 2 years software support application
  • PHP, .Net, Java and mobile apps programming are an added advantage
  • Familiar with mobile application rollout, patching, UAT, QAT and software version control
  • Experience with sofware development tools like jira and confluence.
  • Strong analytical skills to diagnose application problems

People Also Considered

Career Advice to Find Better