Application Support Analyst - Contract

We're looking for an Application Support Analyst to join our client's team and play a key role in bridging business needs with technical solutions.

You'll support Java and COBOL applications post-implementation, write and optimize SQL, and work closely with project leads and users to keep our systems running smoothly and improving.

If you enjoy variety - part analyst, part developer, part problem-solver - this role is for you.

What You'll Do

. Understand business needs and translate them into technical requirements.

. Analyze and design new enhancements and improvements to existing functionality.

. Perform data mining and testing to ensure enhancements meet business needs.

. Assist with Java application development and troubleshooting post-implementation.

. Write and optimize SQL queries for reporting and data analysis.

. Support client project leads and users with technical issues and system performance.

. Identify and fix technical issues related to Java/COBOL applications and SQL databases.

. Analyze operational problems and suggest improvements.

. Work closely with technical teams and business project leads/users to ensure smooth communication.

. Contribute to system improvements and process automation.

What We're Looking For

. Experience with Java programming.

. Experience with SQL databases and query writing.

. Willingness to learn COBOL programming.

. Good functional business analysis skills and attention to detail.

. Good problem-solving skills.

. Strong communication skills - comfortable working with both technical and non-technical stakeholders.

. A team player who is eager to learn and grow.

. Bonus: experience with Spring, Hibernate, or JPA.

. Bonus: frontend experience with React and TypeScript.

. Bonus: Microsoft Excel VBA / Excel Macros experience.

Qualifications

. Bachelor's degree in Computer Science, IT, or a related field.

. 1+ year of experience working with Java and SQL.

. 1+ year of experience in BAU (Business-As-Usual) support.

. 1+ year of experience in Implementation (SDLC) and Change Request work.

. Prior technical support experience is a plus.