We are looking for an experienced Application Manager to manage and oversee enterprise applications, ensuring availability, performance, security, and continuous improvement.
Key Responsibilities
- Manage application support, maintenance, enhancements, and upgrades.
- Lead application implementation and improvement projects.
- Coordinate with business users, vendors, developers, and infrastructure teams.
- Monitor application performance, availability, and service levels.
- Manage incidents, problems, changes, and production issues.
- Identify opportunities for application optimization and automation.
- Ensure applications meet business, security, and compliance requirements.
- Manage vendors, budgets, timelines, and project deliverables.
- Prepare technical documentation and management reports.
- Lead and mentor application support/development teams.
Requirements
- 7+ years of experience in application management, support, or software delivery.
- Strong understanding of SDLC, ITIL, Agile, and application support processes.
- Experience with enterprise applications, databases, APIs, and system integration.
- Knowledge of cloud platforms such as AWS, Azure, or GCP is an advantage.
- Strong problem-solving, communication, stakeholder, and vendor-management skills.
- Experience managing technical teams and multiple applications/projects.
