About this Position As a Laboratory Application Specialist, you will play a critical role in supporting customer and business needs through laboratory testing, technical investigations, and product performance analysis. You will work closely with cross-functional teams, including Sales, Application Engineering, Marketing, and Product Development, to deliver technical insights, resolve product-related challenges, and support innovation projects. This role combines hands-on laboratory operations, root cause analysis, customer-facing technical reporting, and compliance with quality and safety standards, making it ideal for a technically driven professional who enjoys problem-solving and collaborating across functions to deliver customer-focused solutions.
What You´ll Do
- Supports internal and external technical requests and projects through performing lab testing
- Completes Customer Technical Testing Requests and Reports within the database or equivalent. Performs / supports completion of Root Cause Analysis and Corrective Action Plan on all product related performance complaints
- Writes customer facing reports for the Field Sales/Application Engineering teams, Key Account Managers, Marketing, Product Development and Innovations or project team
- Runs and upkeeps laboratory equipment, leads/supports ongoing standardization, harmonization and administration of laboratory test methods, prepares SOP & risk assessment of lab operations/activities
- Manage the lab, ensures laboratory and application equipment are calibrated and safety checked in compliance with local regulations
- To assist in day-to-day laboratory operations e.g. arrangement for testing, inventory control of laboratory supplies and chemicals, lab consumables etc
- Maintain and upkeep laboratory records, including documentations for inventories, SDS and safety
- Ensure that all safety guidelines are always followed strictly and maintain good housekeeping
- Any other ad-hoc duties assigned
What makes you a good fit
- Bachelor's degree in chemistry, Material Science, or relevant Engineering/technical discipline preferred.
- At least 3-5 year(s) of working experience in a related field, preferably with knowledge on adhesives and/or handling equipment such as DSC, TGA, TMA, SEM/EDX, EA Analysis and rheometer will be an added advantage
- Ability to multi-task, and work independently.
- Good analytical, presentation, communication and influencing skills.
- Strong analytical and problem-solving skills.
- Knowledge or experience of material property tests (DSC, DMA, TMA, TGA, Rheometer) or failure analysis methods (SEM, EDX, CSAM, ion-milling) is an advantage.
- Ability to prioritize tasks based on urgency and importance.
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Outpatient Medical and Specialist Coverage for employees and eligible dependents
- Life, Hospital, Personal Accident Insurance Coverage
- Flexible Benefits covering Dental, Vaccination, Eye screenings etc for employees and eligible dep
- Access to company products at discounted price
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
