Key Responsibilities
1. CFD Technical Support
- Provide technical support to customers using CFD simulation software, primarily Ansys Fluent and related products.
- Investigate, troubleshoot, and resolve customer technical issues through email, phone, remote sessions, and on-site visits.
- Assist customers in model setup, meshing strategies, solver configuration, convergence improvement, post-processing, and result interpretation.
- Reproduce reported issues and collaborate with software vendors when escalation is required.
- Maintain accurate documentation of support cases using the company's support management system.
- Develop technical knowledge base articles, best practices, and troubleshooting guides.
- Support software installation, licensing, HPC configuration, and performance optimization when required.
2. CFD Training & Knowledge Transfer
- Deliver instructor-led training courses on CFD simulation software to industrial and academic customers.
- Conduct both classroom and virtual training sessions.
- Prepare training materials, workshop exercises, and demonstration models.
- Continuously improve training content to align with the latest software releases and industry best practices.
- Assess participants learning outcomes and provide technical coaching.
- Support SkillsFuture, Workforce Singapore (WSG), and other government-funded training programmes where applicable.
- Contribute towards the development of competency-based training curricula.
3. Technical Consulting & Pre-sales Support
- Support the sales team during customer engagements by providing technical expertise.
- Conduct software demonstrations and technical presentations.
- Assist customers in selecting suitable simulation methodologies and workflows.
- Perform benchmark studies and proof-of-concept projects.
- Support technical evaluations and software trials.
Requirements
Education
- Bachelor's Degree in any of the following:
- Mechanical Engineering
- Aerospace Engineering
- Chemical Engineering
- Marine Engineering
- Energy Engineering
- Or related engineering disciplines
- Master's or PhD is an advantage.
Technical Skills
- Strong understanding of Computational Fluid Dynamics (CFD).
- Hands-on experience with commercial CFD software, preferably:
- Ansys Fluent
- Ansys CFX
- Ansys Discovery
- Experience with CAD software and geometry preparation is advantageous.
- Familiarity with Linux, HPC clusters, scripting(Python/Journal), or automation is an advantage.
Training & Professional Qualifications
Candidates possessing one or more of the following certifications will have an advantage:
- ACTA (Advanced Certificate in Learning and Performance)
- ACLP (Advanced Certificate in Learning and Performance)
- DACE (Diploma in Adult and Continuing Education)
- DLLLP (Diploma in Lifelong Learning)
- WSQ Adult Educator qualifications
Previous experience delivering professional technical training is highly desirable.
Experience
- 2-5 years of experience in CFD simulation or engineering analysis.
- Experience providing technical support or customer-facing engineering services is preferred.
- Fresh graduates with strong CFD knowledge, excellent communication skills, and a passion for teaching are encouraged to apply.
