JobDescription & Requirements
- Analyze user requirements and define technical specifications
- Provide advice, guidance, and knowledge sharing on business processes, applications, and system configurations
- Support the development, implementation, and maintenance of applications in line with company digital strategies and governance
- Ensure solutions meet requirements for performance, security, and service standards
- Drive continuous improvement through process and technical enhancements
- Coordinate with internal teams and subcontractors to resolve complex system and application issues
- Monitor application performance, troubleshoot issues, and perform root cause analysis
- Manage system alerts and ensure timely resolution of incidents
- Assess system compatibility and ensure smooth integration of applications
- Track and escalate technical issues when necessary
- Support site operations,including site surveys and progress reporting
- Attend client meetings and prepare necessary documentation
- Coordinate and manage teams of technicians across various work locations
- Ensure compliance with safety standards and proper execution of site procedures
JobRequirements:
- Bachelor's degree in engineering, Computer Science, Mathematics, or a related discipline
- Minimum 2-4 years of relevant working experience
- Strong troubleshooting and problem-solving skills
- Experience in application support, system administration, or related roles
- Excellent verbal and written communication skills
- Willingness to work on-site and perform shift duties when required
