Secretlab is an international gaming chair brand seating over a million users worldwide, with our key markets in the United States, Europe and Singapore, where we are headquartered.
We're looking for an Analyst to build and maintain our BI Products (dashboards, reports, and data sources) that our stakeholders rely on to make decisions. You must genuinely care about the why – when receiving a routine business question, you'll clarify the ask, understand the business objectives, agree on the right metrics, and ship a well-scoped deliverable within the timeline
.
Within the Data team, you'll collaborate with our Data Engineers throughout the delivery cycle — this begins with precise articulation of requirements, to contributing to discussions on building of marts & data sources, through final validation in UAT before anything reaches a stakeholder. You'll be a trusted partner to a variety of teams including Logistics, Marketing, Finance, and turn their reporting needs into effective BI product
s.
You'll be expected to ensure the correctness and usefulness of what you ship — validating your data sources before publishing, documenting the logic behind your dashboards and metrics, and following the naming conventions, certified sources, and dashboard standards that keep BI consistent, flagging any gaps you spot along the w
ay.
What will your week look li
ke Business Intelligence Activi
- tiesBuild new dashboards and visualisations for stakeholder requests, especially around new product launches and campaigns. Maintain and refresh existing dashboards — fix broken visualisations, update metric logic, and tune performa
- nce.Pair with Data Engineers on data mart requirements — write requirements, validate outputs in UAT, and confirm correctness before publish
- ing.Run short data literacy sessions or walkthroughs with stakeholders to lift self-service us
- age.Triage incoming data and dashboard requests — clarify scope, estimate effort, and queue them sensi
bly.
Stakeholder & Delivery Activ
- itiesSit in on stakeholder meetings to surface upcoming reporting needs e
- arly.Document metric definitions and dashboard logic in Confluence as work is deliv
- ered.Review your own work before handoff — check filters, totals, joins, and formatting against a Definition of
Done.
Responsibi
litiesBusiness Intell
- igenceBuild and maintain dashboards, reports, and data sources that stakeholders can confidently use to make decisions. Translate routine business questions into well-scoped analytical deliverables — clarify the ask, agree on metrics, and ship within time
- lines.Validate data sources before publishing — numbers must be right, definitions consistent, and formatting clean. Document dashboard logic, metric definitions, and data source lineage so others can maintain the work. Support self-service adoption — answer metric clarifications, run dashboard walkthroughs, and help business users get to the insight on thei
- r own.Flag data quality issues, deprecated sources, and broken dashboards proactively rather than waiting for them to be rep
- orted.Administer and maintain Tableau Server — monitor performance, manage user access and permissions, handle platform-level configuration, and ensure uptime and reliability for the wider organis
ation.
Stakeholder & D
- eliveryWork directly with business teams (E-commerce, Marketing, Ops, Finance, CRM) to understand reporting needs and turn them into delive
- rables.Write clear Jira tickets and dashboard requirements so engineers and reviewers can act without amb
- iguity.Work closely with Data Engineers throughout delivery — articulate data requirements precisely, contribute to mart and data source design discussions, and validate outputs in UAT end-to-end before anything reaches a stake
- holder.Tailor explanations to the audience — analysts, managers, and VPs each need a different level of detail. Take feedback well, iterate quickly, and close the loop with stakeholders once changes are s
- hipped.Contribute to BI governance — naming conventions, certified data sources, dashboard standards — by following them consistently and flaggin
g gaps.
Technical Requ
- irementsDeep Tableau expertise — complex calculations (including LODs), able to build a wide range of chart types, dashboard design thinking, and good workbook hygiene (performance, maintainability, read
- ability)Administers Tableau Server — user and permission management, performance monitoring, and platform
- upkeep.Solid SQL — joins, window functions, aggregations against a data warehouse; can debug wrong-number queries. Working knowledge of data modelling — fact/dimension tables, grain, reportin
- g marts.Comfortable with exploratory analysis — Python, R, or notebooks
- a plus.Familiarity with a cloud data warehouse (Snowflake, BigQuery) is
- a plus.Bonus: Power BI or Looker experience; exposure to dbt, Git, or Jira-based delivery wo
rkflows.
Personality Req
- uirementsGenuine concern for the business problems behind a request — wants to understand the why before building th
- e what.Detail-oriented and quality-focused — uncomfortable shipping a dashboard with wrong
- numbers.Candid and collaborative — asks clarifying questions early, gives and receives feedb
- ack well.Communicates clearly to both technical and non-technical a
- udiences.Eager to learn — picks up new tools, domains, and conventions
- quickly.Reliable on timelines — flags risks early rather than missing deadlines
silently.
