AI & Workplace Transformation Intern

NCS's mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 14,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

We are seeking a highly motivated University Intern to support our AI-driven workplace transformation journey, helping teams eliminate manual work, adopt AI tools and build new ways of working and the future of work.

Role Overview:

You will work closely with the Workplace Experience Lead to identify manual, repetitive processes and redesign them using AI-enabled tools. This role combines process improvement, change management and applied AI in a real enterprise environment. We are seeking a highly motivated University Intern to support our AI-driven workplace transformation journey, helping teams eliminate manual work, adopt AI tools and build new ways of working.

This is a hands-on role where you will move beyond research into testing, piloting and deploying real solutions that improve productivity and employee experience.

Key Responsibilities

Process Discovery & Improvement

• Work with Client Experience, SLT Executive Assistants and CSU Admin teams to understand their current workflows.
• Identify manual, repetitive and time-consuming tasks that are suitable for automation or AI enablement.
• Prioritise high-impact use cases that can deliver measurable productivity gains.

AI Tools Evaluation & Deployment

• Research, test and compare AI tools for:
• Scheduling and task automation (e.g. Calendly, Motion, Taskade, Trevor AI, Koalendar)
• Data visualisation and reporting (e.g. Deckpilot, Flourish, Julius, Visme, Zing Data)
• Pilot selected tools with users and gather feedback.
• Support the configuration, documentation and rollout of approved tools into daily workflows.

Change Management & Adoption

• Support teams in adopting new AI-enabled ways of working.
• Conduct basic training, demos and user guides.
• Encourage experimentation, confidence and positive attitudes towards AI in the workplace.

Reporting & Documentation

• Track productivity improvements and time saved.
• Document new workflows, playbooks and best practices for long-term use.

Qualifications

• Currently pursuing a Bachelor's degree in Computer Science, Information Systems, Analytics or related disciplines.
• Able to commit for a Full-Time internship.
• Strong interest in AI, automation, digital transformation or the future of work.
• Good analytical skills with the ability to understand and improve workflows.
• Comfortable learning and testing new digital tools and platforms.
• Good communication skills to engage stakeholders and explain ideas clearly.
• Organised, proactive and able to manage multiple tasks.
• Exposure to low-code tools, AI tools, productivity platforms or data visualisation tools has an added advantage.
• Experience in process improvement has an added advantage.