AI UX Manager

Brief Summary

Join an innovative team as a UX & UI Experience Designer and Tester, where you'll shape user-friendly interfaces for cutting-edge AI and digital transformation projects. Play a pivotal role in enhancing user experiences and driving impactful design solutions.

Responsibilities

• Conduct user research, interviews, and contextual inquiries to identify user needs and AI product requirements. Develop user personas, journey maps, and experience flows to guide design solutions. Create interaction models, wireframes, screen designs, prototypes, and UI specifics that enhance usability and user engagement. Collaborate with Product Owners, developers, and stakeholders to co-design aligned solutions within project parameters. Participate in agile ceremonies, incorporating feedback from sprints into ongoing design refinements. Design and execute usability testing plans, including task-based testing and surveys analyze results for actionable insights. Maintain design documentation, such as design systems and screen specifications tailored for AI interfaces. Monitor user experience post-implementation and propose iterative improvements. Stay informed on current UX/UI trends and AI design patterns to continuously enhance solutions.

Requirements

• Bachelor's degree in Design, Human-Computer Interaction, or a related field. 5 - 8 years of experience in UI/UX design and usability testing. Proficiency in customer/user journey mapping and experience flows. Familiarity with AI, analytics, or process automation is advantageous. Experience in workshop facilitation and storytelling for design justification preferred. Knowledge in designing conversation flows, error handling, and multi-turn interactions for AI chatbots or virtual assistants is a plus. Proficient in design tools such as Figma and familiar with usability testing techniques, prototyping, and wireframing.