Job Description
What will you do:
Drive a culture of product mindset and measurable impact at NCS, championing innovation and design thinking to shape, deliver, and celebrate value for our clients and communities.
Key Responsibilities
- Champion and embed a Product Mindset across NCS NEXT, defining, measuring, and celebrating impact through innovation.
- Operate within the Digital Experience team, collaborating closely with Digital Engineering to deliver and demonstrate value.
- Lead and facilitate applied design thinking initiatives, working with NEXT Practice Leads and key clients to co-create solutions.
- Drive intelligentisation and AI-led pursuits, including strategic collaborations and Gen AI projects.
- Identify and deliver lighthouse projects that showcase tangible value and innovation.
- Develop and propagate frameworks for assessing the value of applied innovation in a Technology Services context.
- Partner with Enterprise SBG to unlock and shape new growth opportunities.
- Bring fresh energy and external perspective to the design thinking and product leadership space.
- Mentor and build capacity in design thinking, change management, agile, and product management across Team NCS.
- Leverage certified Scrum Master expertise to enable agile ways of working.
What Success Looks Like
- Three lighthouse projects delivered, demonstrating clear value and impact.
- A practical, adopted framework for assessing innovation value is in use across NCS.
- NEXT Practice Leads and client teams are enabled to precision-target opportunities and accelerate the POC MVP Productisation journey.
- NCS is recognised internally and externally for its product mindset and innovation impact.
What Makes This Role Unique
- Opportunity to shape how NCS unleashes its technical prowess in agile, flexible, and impactful ways.
- Work at the intersection of design, engineering, and AI, influencing both culture and outcomes.
- Be part of a team that's redefining how technology services deliver value in a rapidly changing world.
Qualifications
Ideal Candidate
- Proven experience in design thinking, product management, and agile delivery (certified Scrum Master).
- Track record of driving innovation and measurable impact, ideally with exposure to AI and Gen AI.
- Experience working outside NCS, bringing fresh perspectives (e.g., from SUTD or similar environments).
- Strong collaborator, able to influence and energise cross-functional teams.
- Passionate about mentoring others and building organisational capability.
