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AI/ML Engineer

Astreya
Singapore
4-6 Years
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  • Posted 14 days ago
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Job Description

Responsibilities

  • Contribute toward AI roadmap for AI-driven automation aligning with strategic company and client goals.
  • Collaborate with engineering and data teams to design and architect scalable, robust, and innovative AI solutions (e.g., automated network diagnostics, bot recommendation systems, AI agents NOC operations).
  • Act as the Solution Owner in an Agile/Scrum environment, managing the product backlog, writing detailed user stories, defining acceptance criteria, and prioritizing features.
  • Lead the evaluation, fine-tuning, and integration of open-source Large Language Models (LLMs) like Llama series & other LLMs.
  • Develop and own key components of the automation framework, including PowerShell and Python runbook executors.
  • Develop and train machine learning models for tasks such as anomaly detection, predictive maintenance, and capacity planning in IT environments.
  • Work with large datasets of IT operational data, performing data cleaning, feature engineering, and data analysis to improve model accuracy and performance.
  • Contribute to the development of internal automation tools and frameworks.
  • Deliver continuous service improvements by proactively identifying opportunities for process enhancements.
  • Proficiently develop AI/Gen AI point solutions to meet business needs.
  • Troubleshoot and resolve issues related to automation systems and AI models.
  • Engage with customers, IT operators, Network Engineers, and internal stakeholders to gather requirements, validate solutions, and ensure product-market fit.
  • Serve as the Subject Matter Expert (SME) on AIOps, IT Process Automation (ITPA), and Runbook Automation (RBA), providing technical guidance and insights.
  • Document automation processes, code, and models clearly and concisely.
  • Actively contribute to team results and work towards achieving team goals and objectives.
  • Undertake designated skill/knowledge development within the organization, including training of next-level team members.

Required Skills & Competencies

  • 4+ years of experience in IT services, with at least 3 years in:
    • IT Service Automation – Orchestration, Scripting, & Process Assessment.
    • AI Engineering – Developing and deploying AI Agents and cutting-edge GenAI & ML solutions to address complex business challenges.
  • Expertise in integrating various tools and building analytics/insights.
  • Proficiency in at least two scripting languages such as PowerShell, Python, or Shell Script.
  • Strong foundational knowledge across core IT domains, with a specific emphasis on Network & Network Services, including understanding network topologies, protocols, and common operational issues.
  • Demonstrable experience implementing solutions using state-of-the-art LLMs, with hands-on experience with both open-source models (e.g., Llama series) and proprietary models (e.g., GPT-4).
  • Proficiency with a major deep learning framework, preferably PyTorch, for model experimentation and fine-tuning.
  • Proficiency in a high-level programming language (Java, Python) and experience with containerization technologies (Docker, Kubernetes) for deploying AI models.
  • Solid understanding and practical experience with cloud platforms such as Azure or GCP, including knowledge of their networking services (e.g., VNets, VPCs).
  • Experience with AI/ML libraries and frameworks.
  • A strong understanding of ITIL process on one or more service lifecycle or service capability modules.
  • Knowledge in one or more System administrative activities like monitoring, service requests, incident management, change management, & maintenance.
  • Excellent communication skills with an ability to explain concepts and solutions clearly and concisely.
  • Excellent analytical and problem-solving skills.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Services
Employment Type:
Full time

About Company

Astreya

Job ID: 147587773

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Last Updated: 16-05-2026 09:25:28 AM
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