AI Governance Manager

Reporting to the Head, Enterprise Data Governance, the AI Governance Manager will lead PACS's AI governance initiatives, ensuring responsible, ethical, and compliant deployment of AI systems. This role will serve as the local liaison to Prudential's Group AI Governance team, AI Governance Working Group (AIWG), overseeing the lifecycle of PACS's AI systems from registration to risk assessment, approval, monitoring and recertifications.

Governance & Oversight

• Establish, maintain and enforce the PACS AI Governance Standard Operating Procedures to meet regulatory requirements and relevant Group Policies and Standards.
• Perform gap assessments against regulatory requirements and relevant Group Policies and Standards and ensure the gaps are addressed.
• Support relevant working group / committee to provide governance oversight for PACS AI activities.
• Oversee the maintenance of the PACS AI Systems Register, ensuring information and documentation is complete, accurate and up to date.

Risk Management & Compliance

• Perform initial reviews and risk assessments of AI systems, including Generative AI models, to ensure compliance with MAS guidelines and Group AI governance policies, and support comprehensive risk evaluations as needed.
• Guide PACS stakeholders in preparing and submitting AI systems for AI Working Group (AIWG) review, impact assessment, and approval.
• Ensure AI systems are used strictly for approved purposes, inline with what's reported in the AI Systems Register.
• Coordinate if needed, evaluation of AI model performance against established metrics, ensuring systems remain fit for use.
• Promptly notify AIWG of any AI system-related non-conformities, incidents, or complaints.
• Monitor the implementation of controls and delivery of conditions prescribed in AIWG approvals prior to production deployment.
• Collaborate with the Business Information Security Officer (BISO) and Data Privacy team to ensure data, information security and privacy requirements are addressed throughout the AI system lifecycle.

Policy & Standards Development

• Establish and maintain local SOPs, guidelines, and processes that reflect both AIWG requirements and local regulatory standards.
• Contribute to the ongoing refinement of AI governance standards and participate in horizon scanning for emerging AI technologies.
• Collaborate with Group AI, Cyber & AI team and other PACS stakeholders to ensure local governance remains aligned with evolving regulatory expectations.

Stakeholder Engagement

• Coordinate with PACS Technology Risk Management (TRM) Team, AI Engineering Team, AIWG, AI Lab, and Group Data CoE on AI-related initiatives.
• Serve as a facilitator for PACS stakeholders in AIWG meetings, supporting their participation in decision-making on AI system certifications and policy updates.