- Support Aftersales financial performance through reporting and data analysis, identifying profitability trends, opportunities, and potential risks.
- Prepare monthly performance reports, quarterly forecasts, and annual budgets with clear analysis and assumptions.
- Monitor and track Aftersales KPIs, including revenue, forecasting accuracy, upselling performance, retention, throughput, parts sales, and labour performance.
- Provide operational support to service centres, including system‑related issues, package clarification and setup, initiative provisioning, and troubleshooting.
- Coordinate with operations teams to support debtor ageing and collections, working closely with Finance to resolve outstanding issues.
- Represent Aftersales and participate in tender and procurement exercises, ensuring compliance with company regulations, governance standards, and cost‑efficiency objectives.
- Support innovation, digitalisation, and system implementation initiatives to enhance operational efficiency and long‑term sustainability.
Who We're Looking For
- At least 2 years of relevant working experience, preferably in operations, reporting, finance support, or aftersales‑related roles.
- Strong proficiency in Microsoft Excel and PowerPoint, with good presentation skills.
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: [Confidential Information]
EA License No: 99C4599
