Your Responsibilities
- Develop and implement aftersales revenue models including service contracts, spare parts, extended warranty, and other value-added services. Support and drive internal & external Partners to actively service their installed base (crane population)
- Prepare and monitor aftersales budgets, analyze and proactively drive partner performance, manage receivables and monitor margin & EBT performance. Establish KPIs and reporting mechanisms to track revenue, service profitability, and customer satisfaction across the region.
- Support both internal and external partners in achieving aftersales revenue targets, ensure process alignment with corporate service standards, and drive cross-country/cross-regional best practices.
- Collaborate on SAP/service system integration projects, streamline service workflows, and enhance data accuracy for decision-making.
- Work closely with Sales, Product Management, and Finance teams to identify new revenue opportunities, and support product launches with service packages.
- Ensure adherence to group policies, local regulations, and audit requirements
Your Qualifications
- Bachelor's degree in Business, Engineering, or related field.
- Minimum 58 years of experience in AfterSales or business development within the crane, construction machinery, or heavy equipment industry.
- Proven track record in developing and executing revenue growth strategies.
- Strong financial acumen and understanding of P&L management.
- Experience in multinational environments and cross-border coordination.
- Familiarity with SAP or similar ERP systems preferred.
- Excellent command of English (written and spoken).
- Proficiency in Chinese or another Asian language is an advantage.
What We Offer
- Hybrid work arrangement
- Performance-related remuneration and attractive incentive systems
- Career planning and development opportunities, as well as ongoing training
- Opportunity to gain wide international experience
- Voluntary additional benefits from our company health management system PALfit
Are you interested in the position and still have questions Please do not hesitate to contact us.
