Admissions Officer

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years.

Dover Court International School is a private international school in Singapore with British heritage. It serves nearly 2,000 students aged 3 to 18 on a green 12-acre campus, offering inclusive education tailored to diverse learners through its unique Pathway programme. Dover Court International School fosters an inclusive community delivering tailored education to support and challenge a diverse student body, ensuring excellent learning outcomes.

As an Admissions Officer, you will deliver an exceptional admissions experience for every family, guiding them from initial enquiry through to their child's first day at school. Through timely communication, personalised interactions, and meticulous attention to detail, you will help maximise conversion and support enrolment targets. Your role is pivotal in ensuring that every family feels welcomed, informed, and confident in their decision to join our school.

Key Responsibilities

• Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout.
• Build an understanding of each family's needs and interests throughout the Parent Experience Journey.
• Drive conversion at each stage of the pipeline by maintaining a focus on closing towards the next step.
• Support the Admissions Manager throughout the enrolment process to optimise school enrolment.
• Implement the school's admissions processes in line with any group policies and local market regulations.
• Manage data capture and lead management through iSAMs currently and our CRM system once launched.
• Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.
• Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.

Qualifications and Skills:

• Recognized Bachelor's Degree
• Minimum 2 years working in a sales or service delivery sector is essential
• Good cross-cultural, interpersonal & communication skills and an affinity for
• interacting with diverse nationalities and cultures
• Experience within a service delivery environment is essential, with prior exposure to the education sector considered advantageous
• Outstanding written and verbal communication skills in English
• Excellent time management skills and flexibility in dealing with multi-functional
• Experience of working with a CRM and / or IMS

You can view the full job description and apply for this exciting opportunity, through our careers portal at https://careers.nordangliaeducation.com/job/Singapore-Admissions-Officer-139644/1386758433/ before the application deadline.

We welcome applications from suitable qualified persons from all diverse backgrounds
Please note that only shortlisted candidates will be contacted.