Job Summary
You will manage motor insurance client enquiries, handle policy renewals, maintain customer databases, prepare quotations, process policies, and provide administrative support to ensure smooth insurance operations.
Responsibilities
- Follow up promptly with clients on motor insurance enquiries to provide timely assistance
- Handle policy renewals for clients to maintain continuous coverage
- Update and maintain the customer database accurately to ensure data integrity
- Prepare motor insurance quotations and issue policies to meet client needs
- Process insurance policies and related documentation efficiently to support operations
- Provide administrative support including filing, printing, and managing emails to ensure office workflow
Required competencies and certifications
- Strong organisational skills demonstrated by managing multiple tasks and maintaining accurate records
- Excellent written and verbal communication skills to interact effectively with clients and team members
- Good interpersonal and customer service skills to build positive client relationships
- Ability to work independently and manage multiple tasks in a fast-paced environment
- Results and service-oriented mindset to achieve targets and deliver quality service
- Proactive and fast-paced working attitude to meet deadlines and handle urgent requests
Other Information
- Working Location: 5 minutes walk from Somerset MRT Station
- Working Hours: Monday to Friday, 9:00 AM - 6:00 PM
