Provide administrative support to the various Heads of Department by encoding correspondence, reports & documents, handling or screening of incoming calls and random visitors, setting meeting with various departments and clients.
Assist in raising Purchase Requisitions and monitoring purchase related items including but not limited to Goods Received/Service Accepted (GRSA) and capex progress monitoring for all departments.
Acts as liaison between various departments and Hotel manager and make follow-ups to different departments, company, person any pending documents as requested by the Head of Departments including the status thereof.
Schedules and coordinates appointments, meetings and events, including registration and travel arrangements as necessary.
Assists with customer inquiries and problem resolution as well as completion of management reports which requires input from all departments as well as monitoring guests reviews and staff compliments.
Manage all inward and outward correspondence of the hotel to ensure timely and accurate receipt and dispatch of the same.
Set-up and maintain Management Office's correspondence files and ensure safe custody and confidentiality.
Stock up stationery and ensure all office/equipment are of good working conditions.
Provides support in ensuring all compliance matters are adhered to in accordance with the guidelines set out.
Any other responsibilities or projects assigned by the Hotel Manager and Heads of Department.
Requirements
Minimum of 2-3 years of experience in a similar position at this level.
Demonstrated experience providing administrative support in a fast-paced, multi-task environment.
Excellent organizational, interpersonal, and communications skills
Ability to handle internal and external contacts at all levels with sensitivity and professionalism.
Strong ability to maintain and treat highly confidential information with absolute discretion.
Very presentable, with an approachable yet confident personality, demonstrating flexibility and a positive can-do attitude.
Highly adaptable, resilient, and able to work under pressure and meet tight deadlines with limited supervision and minimal direction.
Maintains high performance standards: ensuring that all work is effectively complete, monitors the progress of work against schedules and departmental requirements, works effectively by using a highly collaborative style
