Administrative Executive (Social Service) - JL

About the Role

My client is seeking a motivated and organised Administrative Executive to provide administrative and operational support within a social service environment. The role involves coordinating case-related tasks, assisting with stakeholder enquiries, managing documentation, and supporting the smooth running of programmes and services.

This position is ideal for individuals who are detail-oriented, people-centred, and passionate about contributing to meaningful social support work.

Key Responsibilities

Administrative & Operational Support

• Provide day-to-day administrative support to the team.

• Maintain documentation, filing systems, and perform data entry.

• Prepare correspondences, reports, meeting minutes, and presentations.

• Coordinate logistics for meetings, briefings, workshops, and programme activities.

• Support procurement processes and maintain inventory of office supplies.

Casework / Programme Support (Non-Frontline)

• Assist in case documentation and updates to case tracking systems.

• Handle referrals, appointment scheduling, and processing of case-related documents.

• Liaise with internal teams, community partners, and external agencies for follow-ups.

• Collate information for reports, audits, and programme reviews.

Customer & Stakeholder Engagement

• Respond to enquiries via phone, email, or walk-ins in a professional manner.

• Provide basic assistance and direct stakeholders to appropriate services.

• Maintain timely and clear communication standards.

Data & Reporting

• Maintain databases with accuracy and confidentiality.

• Generate reports, statistics, and dashboards as needed.

• Support compliance with data governance and audit requirements.

Requirements

• Bachelor's Degree in Psychology, Social Work, Counselling, Social Sciences, or related fields.

• Strong organisational and administrative skills with good attention to detail.

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and digital systems.

• Good interpersonal and communication skills able to engage diverse groups.

• Able to work independently and as part of a team.

• Prior experience in social service or administrative roles is an advantage.

Contract & Work Arrangement

• Contract Duration: 1-year

• Work Hours: Monday to Friday, office hours

• Location: Caldecott

What You Will Gain

• Experience in a meaningful, mission-driven social service environment.

• Opportunities to support programmes that positively impact individuals and families.

• A collaborative team culture that values contribution and growth
  
  We regret to inform that only shortlisted candidates will be notified.

  Justin Lee

  Registration No: R22107715

  APBA TG Human Resource Pte Ltd

  EA License: 14C7275