Administrative Executive (Quality Assurance and deployment)

Eduquest International Institute is a Registered Training Provider by SkillsFuture Singapore (SSG) to offer high quality, industry-relevant skills-based training programmes leading to the Singapore Workforce Skills Qualifications (WSQ). We are looking for enthusiastic admin staff to support our Quality Assurance team. Come join us for an exciting career!

Responsibilities -

- Daily/Monthly Adult Educator (AE) deployment for classes and make necessary changes

- To arrange induction related to Administration tasks for new AE

- Coordinate with relevant departments after CD requested for (Train The Trainer) TTT for any new courses

- To maintain updated sheet on AE class observations & MOE Registration monitoring

- Responsible for verifying, sorting, filing and storing all physical and electronic documents which include the registration forms, student contracts, confirmation letters/emails, attendance registers, assessment records and any other documents required by SSG /Committee for Private Education (CPE), Workplace Safety and Health Council (WSHC) or any other bodies.

- Follow-up with Learning Support Executives (LSES) on the absent reasons for the trainees and the reasons in the Class Run Status, and record the reasons in the tracking spreadsheet.

- Uploads data in TP Gateway (TPG) as per the internal cut-off timelines (course runs, sessions, attendance QR code, attendance upload, payment confirmation, assessment records)

- Monitors the TAEMS and TPG interfaces and attends to any errors promptly.

- TRAQOM daily update into result upload sheet and respective trainers file

- Prepares operational reports (daily, weekly, monthly) in the agreed communication channels

- Class administration including: Prepare course materials for classes (AR/Answer Sheet/MCQ/Recipe/props and lay-out rooms set- up for assessment)

- Assists in trainees morning check-in (trainee personal info update, E-Registration Form signing, Props, etc)

- Covers duties at other campuses as and when required.

- Other task assigned by the Reporting Officer from time to time

Requirements

-Candidate must possess at least Pre-U/A level/College in any field

-Proficiency in Microsoft Office in particular MS Word and MS Excel will be essential / Google Mail / Training Management System

-At least a 2 year(s) of working experience in the related field is required for this position

-Preferably Executives specializing in Clerical/Administrative Support or equivalent.

-Good team player and able to interact well with others

-Good communications (spoken & written) and interpersonal skills and able to interact effectively

-Reliable and take ownership in work

-Proactive and detail driven with a flexible, can-do attitude

-Able to prioritize, multi-task and complete job duties in a timely manner

- Able to support remotely on weekends where required.