Key Responsibilities:
5 working day (Only Singaporeans and Permanent Residents may apply)
1. Quotation & Client Support
- Prepare, draft, and issue quotations for cleaning services (ad-hoc, contractual, project-based).
- Send quotations to clients and follow up on approvals or clarifications.
- Maintain a quotation log and ensure all pricing is correctly keyed into the system.
- Assist the sales/operations team with any supporting documents required by clients.
2. Operations & Service Report Coordination
- Assist operations team to collect service reports, attendance sheets, and job completion photos if any from operation manager.
- Compile and format monthly or ad-hoc service reports for clients.
- Ensure service reports are accurate, complete, and submitted to clients on time.
3. Billing & Invoicing Support
- Prepare and issue invoices for monthly cleaning services, ad-hoc jobs, and project works.
- Job completion photos from subcon.
- Send invoices to clients via email or customer portals
- Track invoice status and update records for payment follow-up.
- Assist in verifying completed jobs before invoicing.
4. General Office Administration
- Handle phone calls, emails, and walk-in enquiries professionally.
- Maintain proper filing of documents (quotations, service reports, invoices, contracts).
- Support HR tasks such as attendance checking, leave records, and staff document collection (if required).
- Manage office supplies, stationery, petty cash, and general office upkeep.
- Assist in preparing simple reports for management (e.g., sales record, job summary, monthly invoice list).
5. Additional Administrative Support (Optional Add-Ons)
If suitable for your company structure, you may include:
- Assist in onboarding new staff (collect documents, prepare uniforms, brief basic policies).
- Help operations with scheduling or WhatsApp communication to supervisors.
- Coordinate vendor purchases (cleaning materials, PPE, tools).
- Assist in MOM/NEA/WSH paperwork submission when needed.
