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Singapore Management University

Administrative Executive (10-month contract), OAFA

1-3 Years
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  • Posted 11 hours ago
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Job Description

Job Description

  • This position is for Office of Admissions and Financial Assistance.
  • Design and produce graphic and social media materials to raise awareness of financial assistance schemes and application processes.
  • Co-support the Manager in implementing the HOMES process for means-testing and eligibility verification.
  • Manage the end-to-end FA application process - from application submission, evaluation, and award recommendation to disbursement.
  • Collaborate with FA Managers and Verifiers to ensure applicants eligibility submissions and reviews are completed within five weeks of application.
  • Assist in reviewing applications for bursaries and study awards, providing appropriate award recommendations.
  • Guide students in completing their applications and resolving issues related to eligibility assessment.
  • Respond to enquiries received via the Centre's mailbox in a timely and professional manner.
  • Support full-time staff in coordinating award activities and student-related financial aid events.
  • Follow up on consents for foreigners scholarship applications.
  • Assist with other Centre operations and administrative duties as assigned.

Qualifications

  • A Diploma or Degree with at least one year of relevant administrative experience, preferably within the education sector.
  • Demonstrated experience in the implementation of operational or process improvement initiatives will be an advantage.
  • Proficient in Microsoft Office applications, Adobe Acrobat, and Canva.
  • Experience managing social media platforms and creating content for digital channels is preferred.
  • Possess strong interpersonal and communication skills, both written and verbal.
  • Confident in delivering presentations and engaging with diverse stakeholders.
  • Adaptable and resourceful in managing dynamic situations.
  • Able to work effectively both independently and as part of a team.
  • Meticulous, with strong attention to detail and accuracy.

  • This position is for Office of Admissions and Financial Assistance.
  • Design and produce graphic and social media materials to raise awareness of financial assistance schemes and application processes.
  • Co-support the Manager in implementing the HOMES process for means-testing and eligibility verification.
  • Manage the end-to-end FA application process - from application submission, evaluation, and award recommendation to disbursement.
  • Collaborate with FA Managers and Verifiers to ensure applicants eligibility submissions and reviews are completed within five weeks of application.
  • Assist in reviewing applications for bursaries and study awards, providing appropriate award recommendations.
  • Guide students in completing their applications and resolving issues related to eligibility assessment.
  • Respond to enquiries received via the Centre's mailbox in a timely and professional manner.
  • Support full-time staff in coordinating award activities and student-related financial aid events.
  • Follow up on consents for foreigners scholarship applications.
  • Assist with other Centre operations and administrative duties as assigned.

Diploma

More Info

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About Company

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job ID: 139055769