Administrative / Clerical Assistant (IPAC)

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

About Us

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

About the job

In addition to caring for children and youths, Children and Youth Group - Gracehaven also runs an Interim Placement and Assessment Centre (IPAC) in the residential home. This temporary care environment will allow children under child protection to be in a safe place while assessment into their needs are undertaken to facilitate their placement in the most appropriate care environment.

As an Administrative / Clerical Assistant, you shall work hand-in-hand with the Social Worker to care for children and youth at risk.

Job Description

• Support the administrative functions for IPAC
• Maintain client admission and discharge records and muster
• Prepare and submit weekly updates and monthly reports
• Ensure that good documentation and filing practices are in place
• Prepare documents for audit when required
• Attend to general enquiries from clients families, schools and other stakeholders
  o Indent monthly provisions and supplies with vendors
  o Assist with care team to provide support for clients
• Prepare the agenda, templates, and gather necessary documents before meeting
• Prepare clear, concise, and accurate minutes promptly after the meeting
• Maintain an organized, accessible filing system.
• Open to cross-deployment as and when needed.

Job Requirements

• Relevant experience in Social Services, will be an added advantage
• Proficient in Microsoft 365, with an eye for details
• Good interpersonal, communication and organizational skills
• Proficiency in data entry and document management
• Ability to provide administrative support effectively
• Customer service-oriented approach
• Min 1 - 2 years of relevant working experience

QUALIFICATIONS

• Diploma in relevant fields, preferably Social Work / Community Service / Human Services.

OTHER INFORMATION

Duty Hours

Please be informed that it is a 5-day work week and the total work hours is 44 hours per week.

9 am to 6 pm - Monday to Friday

(inclusive 1 hour lunch break)

Work Location

The Salvation Army

Gracehaven's Children Home

Address: 3 Lorong Napiri Singapore 547528

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application
2. b) the administration of the employment with TSA and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore