Administrative Assistant

Brief Summary

Join a dedicated team focused on providing exceptional home medical services. This role encompasses patient coordination and administrative support, ensuring seamless appointment management and care delivery.

Responsibilities

• Collaborate with general practitioners on home medical services and secure appointments for referrals. Create and maintain visit logs for home medical cases in the system. Confirm patient appointments for home medical services and assist with data entry in doctors schedules and appointment systems. Manage administrative tasks for home therapy services, including the admission process and basic financial counselling for new patients. Monitor therapist appointment utilization and ensure timely confirmation of therapy appointments on a daily basis. Create internal referrals in the administrative system and assist with Assistive Technology Fund applications. Maintain an Excel database of patients receiving disability assessments and verify the completion of scheduled assessments. Assist in generating self-referrals and handle queries related to internal referrals. Support the Tele Home Care service by scheduling sessions and obtaining patient consent for video consultations. Conduct trial video calls with patients agreeing to Tele Home Care sessions. Participate in administrative duties related to new initiatives and national projects as required. Rotate to other administrative services such as the call center and surgical store, performing any additional duties as assigned by the reporting officer.

Requirements

• GCE O / A Levels or Diploma. Minimum of 1 year of experience in administrative work, preferably within the healthcare sector. Proficiency in Microsoft Office. Strong telephone etiquette and a positive demeanor. Capable of multitasking and demonstrating responsibility for assigned tasks. Attention to detail and meticulousness in work execution.