Responsibilities
- To mend the reception counter, main gate and entrance door, ensure visitors sign-in and out the visitor book when they leave the home.
- To send out out-going mail, date-stamp all the in-coming mails and distribute them to respective personnel.
- To answer in-coming call, greet visitors, relaying staff's messages and accepting deliveries.
- To prepare and file correspondence and maintenance of filing system.
- Responsible for upkeep and repair of PC and copier including ordering of office supplies and call for service.
- To arrange and confirm with service provider for transport requisition.
- To prepare resident case file for every new admission for both NUD and FBD.
- To print weekly updated resident admission and hospital admission list.
- To prepare daily staffs meal list and perform other ad-hoc duties assign.
- To participate in any and all activities related to the smooth running of the admin Department.
Areas of Accountability
- Document control of ISO Forms and ensure latest forms is being utilized.
- Maintain an efficient filing system.
- Ensure high accuracy when preparing schedule or report for submission.
- Ensure every movement of resident safekeeping is being documented.
- Ensure all out-going memo is being documented with a number.
- Participate in review processes.
Administrative & Management Practice
- Ensure that all documentation is being maintained accordance to ISO procedures.
- Ensure a working understanding of all nursing home protocols, procedures and policy.
- Ensure the efficient use and care of office equipment and supplies.
Requirements
- Minimum GCE N or O level.
- At least 2 years relevant experience in administrative.
- Computer knowledge, customer service will be an advantage.
- Highly motivated, ability to work as a team in a fast paced environment.
- Good communication skills, good personality and good interpersonal skills.
