Administrative Assistant

Job Title: Sales Admin (Aircon Servicing)

Job Description

• Handle customer enquiries for aircon servicing, maintenance, and repair
• Prepare quotations, invoices, and service contracts
• Coordinate service schedules with technicians and customers
• Follow up on sales leads, quotations, and service confirmations
• Maintain customer database and service records
• Liaise with suppliers for parts, pricing, and availability
• Process orders, payments, and update job status
• Provide after-sales support and ensure customer satisfaction
• Assist sales team in achieving targets and preparing reports

Job Requirements

• Minimum Diploma or equivalent qualification
• 1-3 years of experience in sales admin or customer service (ACMV/HVAC industry preferred)
• Good communication and interpersonal skills
• Basic knowledge of aircon servicing or willingness to learn
• Proficient in MS Office (Excel, Word, Outlook)
• Strong coordination and multitasking abilities
• Able to work in a fast-paced environment

Additional Advantage

• Experience in aircon servicing or maintenance company
• Familiar with invoicing systems (e.g., QuickBooks, Xero)
• Knowledge of Singapore market and customer handling