ADMINISTRATION MANAGER

Job Summary

The Administrative Manager is responsible for overseeing and coordinating the organization's administrative operations to ensure efficiency, compliance, and smooth day-to-day functioning. This role manages office administration, supports management and staff, and ensures policies, procedures, and systems are effectively implemented.

Key Responsibilities

Administrative & Office Management

• Oversee daily administrative operations and office management activities

• Develop, implement, and improve administrative systems, policies, and procedures

• Ensure proper documentation, record keeping, and filing systems (physical and digital)

• Manage office facilities, supplies, equipment, and service vendors

People & Team Coordination

• Supervise and support administrative staff

• Assign tasks, monitor performance, and ensure deadlines are met

• Coordinate staff schedules, leave, and attendance records

Finance & Procurement Support

• Manage administrative budgets and monitor expenses

• Handle procurement of office supplies and services

• Process invoices, claims, and administrative payments

Compliance & Reporting

• Ensure compliance with company policies and regulatory requirements

• Prepare administrative reports for management

• Coordinate audits, inspections, and document submissions when required

Communication & Coordination

• Act as a point of contact between management, staff, and external parties

• Handle correspondence, emails, and official documentation

• Organize meetings, appointments, and company events

Job Requirements

Education & Experience

• Diploma or Bachelor's Degree in Business Administration, Management, or related field

• Minimum 3-5 years of relevant administrative or office management experience

• Prior supervisory or team-lead experience is preferred

Skills & Competencies

• Strong organizational and time-management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Ability to multitask and work under pressure

• Strong problem-solving and decision-making abilities

Personal Attributes

• Detail-oriented and highly organized

• Professional, proactive, and reliable

• Able to work independently and as part of a team

• Strong sense of confidentiality and integrity