Job Summary:
- Front office engagement of parents and visitors providing customer service and daily attendance of the child
- Provide information and application process concerning vacancies, school fees and programs, including coordinating with statutory officers for application matters
- Facilitate parents application including calling parents up for enrolment concerning providing information and documents
- Maintain accurate students information concerning family information and fees
- Conduct monthly finance processes along fee collection invoices
- Responsible for document safekeeping including children's information for proper control and retrieval
- Responsible for the center's procurement
- Responsible for other administrative duties including storage of stationaries
- Support center's operational workflow
Main Roles & Responsibilities
Centre Support
- Meet and greet parents, students and visitors at the school
- Provide proper information about school fees and programs
- Handles queries from parents and provide necessary support
- Process children attendance daily
Administrative
Responsible for the all children and parent's information in the Student Management Systems, that will include the following:
- Children movements ranging from Enrolment, Withdrawal, Transfer,
- Change of program, Promotion of Children
- Updating of School Fees
- Perform front office general duties as may required
Enrolment
- Administer the application of parent's application towards calling parents up for enrolment (in accordance to priority sequence) when a vacancy arises.
- Follow up with parents on the documents and payment.
- Planning of orientation sessions for parents and the children
Finance and Procurement
- Issuing of invoices for purchases of books etc
- Checking of monthly fee invoices
- Creating of monthly giro deduction listing, updating of monthly payment
- Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments.
Purchase items from suppliers for books order.
Job Requirements
- Bachelor's Degree in any discipline with at least 1 year of work experience in Administration (preferably in the Education & Training Environment)
- Has experience in managing the Learning Management System (LMS) and setting up of Student Management System (SMS) (advantageous)
- Good interpersonal skills, able to relate to people from different culture and languages.
- Bilingual in English and Mandarin preferred as need to liaise with Mandarin speaking customers.
- Good written and verbal communication skills.
- Must love children and be comfortable working around them.
- Able to work independently, multi-task and adapt quickly in a fast-paced environment.
- Able to handle confidential information with discretion and integrity.
- Proficient in MSOffice Applications.
Working Hours:
- Wednesdays 1-9pm
- Thursdays 1-9pm
- Fridays 1-9pm
- Saturdays 9am-6:30pm
- Sundays 9am-6:30pm
- Monday & Tuesday off
