Job Responsibility:-
Customer Enquiry Handling
- Address / Feedback customer enquiries related to Lab.
- Communicate customer special requirements to Internal Departments.
- Resolve issues related to report delivery and service quality.
Job Coordination & Communication
- Coordinate job assignments with Lab analysts and relevant departments.
- Manage customer data and job documentation (e.g. job sheets, COC forms).
- Handle logistics for sample collection and delivery.
- Oversee subcontracted tests, including PO preparation etc.
Incoming Registry and Lab Administration
- Manage registration and labeling of test samples.
- Support lab staff with sample distribution and testing requirements.
- Assist Managers and Section Heads with general lab admin duties.
- Ensure clear communication of testing requirements across teams.
Job Requirement:-
- ITE qualification and above, with or without a related field of study
- No prior work experience required - training will be provided
- Entry-level candidates are welcome to apply
- Experience in using basic laboratory equipment is an added advantage
- Must be self-driven, a good team player, and possess strong communication skills.
