Responsible in generating and ensuring the accuracy of all monthly/quarterly and/or annually reports that is required by both internal and external stakeholders
Donations in Kind
Responsible for managing, planning and distributing of all incoming and outgoing donations to both internal and external parties
Ensure proper documentations are kept up to date for any kind of donations received
Enquiries, Outreach, Office Management & Projects
Handling of reception duties and attend to clients when needed
Screen and manage incoming calls, emails and correspondence, handling or delegating when necessary in a timely manner
Assist social workers with Community Outreach Programmes from time to time
Effectively manage the usage of meeting rooms within the centre via the shared calendar.
Liaise, build and maintain strong relationships with external stakeholders, various agencies and approved third party vendors
Effectively maintain, track and record all electronic devices issued by the relevant agency are kept up to date and tagged to the respective staff
Responsible for the annually stock taking of fixed assets at various centres
Lead and work closely with social workers in the planning and execution of any Special Projects
General Affairs
Point person for maintenance, mailing, shipping, office supplies, equipment, corporate branding
Organize office operations and procedures
Manage contract and price negotiations with external vendors, service providers
Ensure office efficiency is maintained by carrying out planning and executive of equipment procurement, layouts and office systems
Assisting in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate to their success
Prepare and deliver promotional presentations
Take dictation and minutes of meeting
Compose and post online contract on the company's website and social media accounts
Projects
Performs other duties as assigned, Project management.
Required qualifications and experience:
Minimum GCE O level or a Diploma in any discipline
Minimum 2 years of relevant social service experience
Ability to establish effective working relationship with staff, other agencies and the community
Ability to multitask and prioritize daily workload
Organized and detailed oriented
Excellent knowledge of MS Office
High level verbal and written communication skills
Discretion and confidentiality
Exemplary planning and time management skills
Willing to learn and grow with the organisation
Prior Experience in the Charity sector, knowledge in Information Technology/ Marketing and Communications is an advantage