Admin Officer

POSITION OBJECTIVES

To support the Centre Manager and Management Office with Administrative duties.

DUTIES & RESPONSIBILITIES

. To maintain a record of incoming / outgoing mails and e-mail.

. To maintain Key Register at Management Office and FCC and record movement of keys.

. To set-up and maintain filing system in Management Office.

. To maintain and update the records of fixed assets and drawing schedules.

. To maintain an updated list of contact information of tenants, fire wardens, vendors, clients, and staff of Management Office etc.

. To administer request for registration/ deregistration of security access card, maintain and update the Security Card Access Register and operate the Security Access Control System.

. To administer request for season parking, maintain and update the Season Car Parking Register and operate the carpark management system.

. Manage carpark collection and liaise with finance team.

. To provide administrative support to Management Team such as calls, typing, filing, updating portal, App, organizing meetings and events, input relevant data needed for the production of reports etc.

. To keep track and maintain inventories necessary for the smooth functioning of the management office such as stamps, stationery, refreshments.

. To maintain the IT system in management office.

. To maintain, update and generate report from the OMS Online Portal including but not limited to input Customer's Requests and Purchase Orders, and follow through on the necessary actions required.

. To maintain duty roster and leave records of site staff.

. To administer bookings of facilities such as meeting pods, EOT, etc.

. To participate and ensure that our services and activities are in compliance with the OMS procedure and standards.

Performance Indicators:

. Successful completion of scheduled activities.

. Achieve KPIs.

. Achieve target deliverables for business plans, monthly reports and budgets.

. Ensure that a high level of professionalism and customer service are always maintained.

. Ability to work under pressure and meet set timelines.

. Client and tenant's customer satisfaction.

. Meet standards and audit requirements.

Knowledge/Experience:

. Tertiary qualification at least 3-5 years of experience.

. Relevant experience in working in property management industry.

. Independent with integrity, innovative, proactive, and resourceful.

. Good organization, problem solving and communication (verbal and written) skills.

. Ability to work under pressure.

. Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

Attributes/Behaviours:

. Pro-active and achievement orientated.

. Flexible.

. Team player.

. Practical approach with a can do attitude.