Who We Are
At Truly Enamoured, we are a multi-label luxury bridal boutique representing some of the world's most sought-after designers. We are known for our curation, styling expertise, and deeply personalized client experience.
We do not operate like a typical retail business.
We are building a category-defining brand in the bridal industry, where every detail-from gowns to service to operations-reflects excellence.
We are focused on:
- Building a high-performance, systems-driven team
- Creating exceptional client experiences at scale
- Establishing strong operational foundations that support growth
This role is critical in ensuring the business runs with precision, discipline, and structure behind the scenes.
Role Overview
We are looking for a high-ownership, detail-oriented, execution-driven operator to anchor the backbone of our business across administration, HR, and finance operations.
This is not a passive support role.
You will be the control tower of internal operations, ensuring that:
- finances are accurate and disciplined
- HR processes are structured and scalable
- administrative systems run smoothly and efficiently
You will play a key role in enabling the company to scale efficiently and sustainably.
Key Responsibilities
1. Finance Operations (Core Priority)
- Manage full-cycle invoicing & payment flows:
- Issue invoices, payment links, receipts
- Track collections and follow up on outstanding payments
- Perform daily and monthly reconciliation
- Revenue, deposits, payment platforms, bank balances
- Handle accounts payable (AP) & accounts receivable (AR)
- Maintain accurate records in Zoho Books (or equivalent)
- Support monthly closing and reporting
- Track security deposits, refunds, and liabilities
- Liaise with external accountants on GST, tax, and compliance
2. HR & People Operations
- Manage end-to-end employee lifecycle
- Hiring coordination, onboarding, contracts, offboarding
- Maintain employee records, payroll inputs, and leave tracking
- Support performance management cycles (KPIs, reviews)
- Drive HR SOPs and policies
- Support training and culture initiatives
3. Administrative & Office Operations
- Oversee daily office and boutique operations
- Manage documentation and filing systems
- Coordinate internal schedules and logistics
- Support event coordination and execution
- Ensure operational processes are organized and followed
4. Systems & Process Optimization
- Improve workflows across finance, HR, and admin
- Implement and manage tools (e.g. Zoho, Notion, Airtable)
- Identify inefficiencies and solve proactively
- Build SOPs and checklists for scalability
Requirements
Experience
- 3-6+ years in admin / HR / finance operations
- Experience in SME or fast-paced environment preferred
- Familiar with accounting tools (Zoho, Xero, QuickBooks)
- Experience in payroll, invoicing, reconciliation
Skill Sets
- Strong numerical accuracy and discipline
- Highly organized and structured
- Systems thinker with process-building ability
- Strong ownership and follow-through
- Able to handle multiple functions simultaneously
Ideal Candidate
Someone who:
- Keeps the business tight, structured, and under control
- Notices problems before they escalate
- Executes with speed, accuracy, and ownership
- Thinks like an operator, not just an employee
Not suitable if you:
- Prefer routine over problem-solving
- Avoid ownership or decision-making
- Are overly perfectionist and slow-moving
Compensation
- Salary: $3,500 - $5,000 (based on experience)
- Performance bonus tied to:
- Accuracy
- Efficiency
- Process improvements
