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Position Overview
We are seeking a junior with experience of 1 - 3 years with administrative works. A proactive and detail-oriented Travel Coordinator to support the organisation's end-to-end travel arrangements. The role works closely with the Executive Assistant and supports employees across all departments to ensure smooth, cost-effective, and well-coordinated travel experiences.
The Travel Coordinator will manage bookings, travel documentation, itineraries, vendor coordination, and provide real-time support for changes or disruptions. Strong organisation and communication skills are essential.
Key Responsibilities:
1. Travel Planning & Booking
. Arrange domestic and international travel for employees, including flights,
accommodation, ground transport, visas, and insurance.
. Ensure all bookings comply with the company's travel policies, budget, and
approval workflows.
. Research the best travel options in terms of cost, timing, and convenience.
. Prepare consolidated travel itineraries and ensure accuracy of details.
2. Coordination & Communication
. Liaise with employees to collect travel requirements and preferences.
. Work closely with the EA to align travel plans with business schedules and executive
commitments.
. Provide timely updates to travelers on booking confirmations, changes, and
requirements.
3. Travel Compliance & Documentation
. Assist employees with visa applications, passport validity checks, and regulatory
travel documents.
. Ensure compliance with internal travel policies and maintain proper approvals.
. Manage travel insurance policies and claims processes.
4. Vendor & Partner Management
. Coordinate with travel agencies, airline partners, hotels, and transport providers.
. Negotiate rates where applicable to ensure cost efficiency.
. Maintain a database of preferred vendors and track service quality.
5. Travel Support & Issue Resolution
. Provide real-time support for changes, cancellations, delays, and disruptions.
. Rebook or reroute travel as required with minimal downtime for the traveler.
. Act as the point-of-contact for travel-related emergencies.
6. Reporting , Administration and Data Management
. Maintain travel records, expense summaries, and booking logs.
. Track travel spend and prepare monthly reports for the EA and management.
. Monitor travel budgets and highlight cost-saving opportunities.
. Uploading and Tallying all travel booking confirmations on Aspire App.
7. Assist the EA with administrative and scheduling tasks when required.
. Assist the EA with general admin tasks and scheduling when needed
. Handle office administration duties including managing the Singapore office lease,
vendor coordination, procurement and basic facilities support.
Key Requirements:
. Diploma in Business Administration, Hospitality, or related field.
. Prior experience in travel coordination, corporate travel, or administrative support preferred.
. Strong organisation and multi-tasking skills with high attention to detail.
. Excellent communication and customer service skills.
. Ability to work under pressure, handle last-minute changes, and respond quickly to urgent matters.
. Proficiency in Microsoft Office Suite and data management platforms
. Service-oriented, reliable, and able to maintain confidentiality.
Competencies:
. High level of professionalism and discretion
. Strong problem-solving skills
. Time management and prioritization
. Adaptability and resourcefulness
. Team player with a collaborative attitude
Job ID: 143280817