Admin Executive(Maid Services)

Job Description

We are looking for a detail-oriented Administrative Executive to support daily operations in an employment agency. The role involves managing customer enquiries, coordinating placement processes, and ensuring compliance with regulatory requirements.

Key Responsibilities

• Handle customer enquiries and manage the end-to-end placement process

• Assess employers requirements and recommend suitable candidates

• Conduct interviews and prepare candidate profiles and documentation

• Arrange and coordinate interviews between employers and candidates

• Process Work Permit applications, issuance, renewal, and cancellation using MOM WP Online

• Coordinate required appointments such as medical check-ups and biometric registration

• Maintain accurate records and ensure proper documentation

• Provide after-sales support and handle feedback or disputes professionally

• Ensure compliance with all applicable regulatory and licensing requirements

• Perform general administrative duties as assigned

Requirements

• Diploma or equivalent qualification and CEI certified

• Relevant experience in administrative or customer service roles preferred

• Familiarity with Work Permit processes and related systems is an advantage

• Ability to manage tasks independently and handle multiple cases

• Good communication and interpersonal skills

• Proficient in Microsoft Office applications