Admin Executive
Job Responsibilities
- Processing customer orders accurately and efficiently, ensuring all details are captured correctly in our systems.
- Monitoring order status and providing customers with updates on delivery timelines and any potential delays.
- Identify order discrepancies, customer queries and complaints with professionalism and promptness.
- Collaborating with the salesperson to understand customer requirements and ensure orders meet specifications.
- Manage weekly inbound logistics activities in collaboration with outsourced logistics providers and monitor inbound shipment schedules.
- Coordinating with third party warehouse and logistics team to ensure timely picking, packing and dispatch of orders.
- Preparing and managing shipping documentation, including invoices, packing slips and delivery notes.
Qualifications
- Diploma in business/ or higher Nitec
- Minimum 2 - 4 years of experience in order processing, logistics or similar administrative roles within a fast-paced environment.
- Strong proficiency with order management systems and logistic knowledge.
- Excellent organizational and time management skills, with the ability to handle multiple orders simultaneously.
- Exceptional attention to detail and accuracy in data entry and documentation.
- Outstanding communication and interpersonal skills, with the ability to liaise effectively with internal teams and external customers.
- Problem-solving mindset with the ability to identify issues and implement solutions independently.
- Ability to work collaboratively in a team environment and support colleagues when required.
Additional Information:
. Working Hours: 8:30am - 5:30am, 5-day work week.
. Monthly gross salary range offered: SGD 2,600 - SGD3,400 max.
. Working location: Jurong East Area - Internation Business Park.
