Admin Executive

income insurance limited

Singapore

1-3 Years

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Posted 18 hours ago
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Job Description

Job Description

The job holder is accountable for supporting supervisor in the efficient operation of outsourced and In-house Evidence Act imaging, file retrieval, secured off-site carton storage and perform Business Analysis role.

The job holder's main responsibilities are:

Assist supervisor in managing outsourced Evidence Act Imaging efficiently
Liaise with users on their requirements, fill up the carton, prepare carton manifest and securely seal the box
Liaise with vendor on the collection, delivery, document preparation, indexing, imaging of the documents
Manage the Direct upload daily batch job and ensure re-work (if any) is done correctly and promptly
Fulfill request for carton boxes, file retrieval and return (by carton box) promptly
Conduct monthly audit on vendor to ensure the image records are duly purged from server
Maintain proper records and ensure reconciliation
Arrange secured shredding of documents after minimum retention period
Witness off-site secured shredding
Monitor the services provided to ensure that they are in accordance to contract terms and Service Level Agreement
Assist supervisor in managing secured off-site carton storage efficiently
Liaise with users on their requirements
Liaise with vendor on the collection, delivery and/or retrieval of carton boxes
Maintain proper records and ensure reconciliation
Arrange secured shredding of documents after minimum retention period
Witness off-site secured shredding
Monitor the services provided to ensure that they are in accordance to contract terms and Service Level Agreement
Perform Scanning of documents and Quality check on image output in accordance with Evidence Act
Perform pre-check, prepare documents
Scan and index the documents
Perform quality check on the image outputs
Maintain proper records and ensure reconciliation
Ensure documents are stored securely
Assist supervisor in maintaining statistical records
Perform Business Analysis role by reviewing and improving workflows and processes, ensure that Standard Operation Procedure documents are promptly updated, do User Acceptance Tests for system enhancements, IT Disaster Recovery exercise, pre and post porting User verifications
Perform any other duties as and when assigned by supervisor, the head of section or Head of Office Services

Requirements:

At least diploma with 1 year of relevant experience in record management
Good communication skills
Basic computing knowledge and being proficient in Microsoft Word/Excel is an advantage
Pleasant disposition and positive attitude
Can do overtime and/or work on weekend
Achieve the productivity, timeliness and quality targets of the respective functions
Demonstrates meticulous attention to detail to ensure zero data breaches and full regulatory compliance.

More Info

Job Type:

Permanent Job

Industry:

Insurance

Function:

Business Analysis / Record Management

Employment Type:

Full time

About Company

income insurance limited

Job ID: 147313667

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Last Updated: 12-05-2026 08:28:39 PM

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