- Sales Coordinator
- Working Location: Loyang Way
- Working Days: Monday - Friday
- Working Hours: 8am - 5.18pm
- Salary Range: : $2,880 (After confirmation: $3,200)
Main Responsibility
Provide sales administrative services to the Sales Manager and Sales Executive to whom the Sales Coordinator is assigned, in the aspect of:
A. Customer Enquiry Management - Products and Services
- Process all inquiries from customers promptly and send out price quotations, request for information such as brochures, samples, etc.
- Follow-up on customer inquiries to check status of inquiries if inquiries turned to orders and if not, reason for not getting the order.
- Monthly statistical report on the number of inquiries turned to sales.
B. Customer Order Management
- Acknowledge customer orders promptly after checking through specific details and instructions.
- Generate and process the Sales Order, either for immediate or deferred delivery, in accordance to customer's instructions.
- Update customers on order status, delivery date and inform of any discrepancy or delay in shipment.
- Upon delivery of the order, inform customer the shipping details promptly.
- For Back Orders and inform customers of any changes in the delivery status.
- Perform Sales Invoicing function when necessary.
C. Vendors Price Enquiry
- Search and identify appropriate vendors and suppliers for product information. And obtain price quotation.
- Negotiate price and other pertinent matters such as delivery time, payment terms, etc.
D. Purchase Order Processing
- Perform purchasing function to fulfill customer's order as well as inventory.
- Generate Purchase Orders to appropriate vendors.
- Track delivery status.
E. Inventory Management
- Monitor and manage inventory level such that it is adequate to meet customer's requirement.
- Place replenishment order when stock level of inventory items falls below the prescribed level.
- Monitor and manage slow moving and non-moving inventory.
- Assist in routine (annual) and non-routine stock audit exercises.
Auxiliary Responsibilities
A. Sales & Marketing Function
- When required, to carry out market research and intelligence on behalf Sales Manager and Executive.
- Organize, manage and maintain products literature, catalogue, service bulletins, newsletter and other relevant information.
- Assist in the administration of special projects, contracts and works orders.
- Assist in all matters relating to marketing of product and services such as promotions and exhibition.
- Provide assistance and input in routine report on sales and inventory e.g. data print-out.
- Develop and maintain close ties and rapport with customers and vendors through regular interactions by periodic visits or telecommunication contacts.
B. Inter-department Coordination
- Assist account departments in customer's credit evaluation and accounts receivables (overdue accounts).
- Perform sales and invoicing function, as a back-up whenever necessary.
- Liaise with Quality Assurance Department on vendor qualification process.
- Co-ordinate with other departments on related matters.
Requirements
- Experience in application program such as Microsoft Windows, Excel and others.
- Able to travel to meet customers and vendors when required.
- At least two years in experience in currently held position.
Samuel Siaw
The Supreme HR Advisory Pte Ltd
EA No: 14C7279
Reg No: R2412474
