- This position plays a crucial role in managing the admissions process, ensuring accuracy and efficiency in handling both student and parent records, and providing exceptional customer service to prospective students and their families.
- Maintains documentation, practices and procedures to ensure the school abides by all relevant legal and regulatory rules applicable to it (including CPE rules and regulations)
- Ensure that all administrative, legal, data - input tasks related to admissions are thoroughly completed
Document, Student Contract and Record Management
- Ensure completeness and accuracy of admission documents for both students and adults.
- Monitor the Admission records to ensure data integrity and confidentiality.
Collaboration with Stakeholders
- Work closely with various stakeholders, including Admission, Academic, Customer Engagement, Compliance, IT, and other relevant stakeholders to maintain the integrity of the Student and Parent Records
Reporting
- Implement a quality assurance framework for admissions processes management.
- Conduct regular internal audits and report findings, recommending corrective actions.
- Maintain data accuracy for regular reporting
Adherence to Policies and Regulations
- Stay informed about changes in admissions policies, regulations, and industry best practices.
- Ensure compliance with all relevant laws and regulations governing admissions processes.
- Propose review of policies and procedures to align with the best practice and smooth workflow
Student Pass and MOE Applications:
- Set up and manage processes for Student Pass and MOE Waiver applications. Monitor and ensure all Student Pass information is up-to-date. Liaise with families, follow up on necessary details, and ensure timely processing. Administer all communication and requirements for Student Pass and MOE Waiver
Regulatory Compliance Reporting:
- Generate reports and provide documentation for audits and regulatory inspections, ensuring transparency and accountability.
Customer Relationships Management -System Administration
- Support Report Creation
- Serve as the key liaison and responsible for Change Requests
- Responsible for efficient usage and training for stakeholders
Continuous Improvement
- Continuously evaluate and improve processes to enhance efficiency.
- Implement best practices in admissions and record management.
Requirements
- Minimum Diploma or Degree in any discipline
- Preferably with 2-3 years of relevant experiences
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: [Confidential Information]
EA License No: 99C4599
