Location: Singapore
We are seeking a detail-oriented and proactive Admin Coordinator, Field Support to support our Delivery Operations team. This role is responsible for managing Preventive and Corrective Maintenance work orders, ensuring timely system updates, maintaining accurate documentation, and supporting compliance with contractual KPI requirements.
Key Responsibilities
- Administer and close Preventive Maintenance (PM) and Corrective Maintenance (CM) work orders within customer portals.
- Ensure 100% PM completion tracking and timely CM closure.
- Maintain accurate repair and service documentation to support billing processes.
- Update, upload, and administer repair-related documentation in customer portals.
- Manage end-to-end documentation processes, ensuring service and breakdown reports are accurate, complete, and audit-ready.
- Validate reports and ensure key information including service timestamps, fault descriptions, approvals, and supporting documents are accurately captured.
- Digitize, standardize, and maintain records in accordance with document control practices.
- Maintain structured filing systems to ensure traceability, retrieval, and audit readiness.
- Support Purchase Requisition (PR), Goods Receipt (GR), and Inventory Sales Order processing.
- Coordinate with technicians, site engineers, customers, and internal stakeholders to obtain required supporting documentation.
- Support BCA licence renewal documentation and compliance requirements.
- Provide ad hoc operational and administrative support as required.
Requirements
- Experience in administration, operations support, service coordination, document control, or a similar role.
- Strong follow-up, coordination, and stakeholder management skills.
- High attention to detail with the ability to identify and rectify incomplete or inconsistent information.
- Ability to manage high volumes of work and meet tight deadlines.
- Proficient in Microsoft Excel and reporting tools.
- Experience supporting service operations, maintenance, engineering, facilities management, or field service teams will be an advantage.
This position is open to Singapore Citizens and Singapore Permanent Residents currently residing in Singapore.
