Admin Coordinator - Elevator Maintenance Department
Job Summary
We are seeking a detail-oriented and proactive Admin Coordinator to support the daily operations of our Elevator Maintenance Department. The ideal candidate will coordinate administrative activities, manage service documentation, support scheduling operations, and ensure smooth communication between technicians, clients, and internal departments.
Responsibilities
- Coordinate and manage maintenance schedules, service appointments, and technician assignments to ensure timely service delivery
- Prepare and maintain accurate service reports, maintenance records, quotations, and work orders for operational efficiency
- Liaise with clients to communicate maintenance schedules, service updates, and documentation requirements
- Monitor contract renewals, support invoicing processes, and follow up on service completion to maintain client satisfaction
- Handle incoming calls, emails, and departmental correspondence to facilitate effective communication
- Track technician attendance, leave, overtime, and daily job completion status to support workforce management
- Assist in procurement coordination for spare parts and materials to ensure availability for maintenance tasks
- Maintain accurate filing systems and database records for easy retrieval and compliance
- Support compliance documentation related to safety regulations and maintenance standards to uphold operational safety
- Generate monthly operational and maintenance reports for management review to inform decision-making
- Coordinate meetings, prepare minutes, and support departmental administrative tasks to enhance team collaboration
Required competencies and certifications
- Diploma or equivalent qualification in Business Administration or related field
- Proficient in Microsoft Office applications (Excel, Word, Outlook) to produce and manage documentation
- Strong organizational and multitasking skills to manage multiple priorities effectively
- Good communication and interpersonal abilities to liaise with clients and internal teams
- Ability to work independently and handle multiple priorities to ensure smooth operations
Preferred competencies and qualifications
- Experience in service coordination or technical support administration to enhance operational support
- Knowledge of elevator/lift maintenance operations to better understand department needs
- Familiarity with ERP or maintenance management systems to improve process efficiency
- Strong attention to detail and documentation accuracy to maintain high-quality records
Other Information
Working Conditions
- Office-based role with regular coordination with field technicians and clients
- May require occasional overtime during urgent operational situations
