The job scope commonly includes:
- Filing, organizing, and maintaining physical and electronic records.
- Preparing letters, reports, invoices, and other documents.
- Entering and updating data accurately in computer systems.
- Handling incoming and outgoing mail or courier deliveries.
- Assisting with basic bookkeeping tasks, such as processing invoices, receipts, or expense claims (depending on the company).
- Supporting HR tasks, such as maintaining employee records or preparing onboarding documents (in some organizations).
- Performing general office duties such as photocopying, scanning, printing, and document binding.
- Maintaining confidentiality of company and employee information.
Key skills
- Good written and verbal communication.
- Proficiency in office software (such as Microsoft Word, Excel, Outlook, or Google Workspace).
- Basic computer and data entry skills.
- Ability to multitask and prioritize work.
